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Grievance RedressalStatus: Regular Review

Direct Citizen Grievance Redressal & Listening Sessions

Rajapalayam & Regional OfficesWeekly Public Hours
Public interaction and listening session with local residents

Executive Summary

Dedicated public grievance camps allowing citizens to submit petitions directly regarding pension, civic amenities, ration cards, and social welfare support.

Background & Implementation Scope

Every week, special public interaction sessions are scheduled where citizens meet Hon. Minister K. Jagadeshwari directly to present petitions. Petitions are logged with computerized tracking and time-bound follow-ups with relevant administrative nodal officers.

Key Tangible Outcomes & Public Benefits

  • Direct, zero-intermediary access between citizens and leadership
  • Systematic tracking and swift forwarding of administrative petitions
  • Special priority redressal for senior citizens and single mothers